Closed captioning inquiries should be directed to the following:

Phone: (215) 878-17010

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written closed captioning complaints should be directed to the following:

Charles Herman
Manager of Technology
5001 Wynnefield Avenue
Philadelphia, PA 19131
Phone: (215) 883-3348

Before sending a formal written complaint, we recommend you first submit an inquiry. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.