Philadelphia VA Medical Center accomdates patients during SEPTA strike

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Philadelphia, PA – Officials with the Corporal Michael J. Crescenz VAMC say they open for normal operations during the SEPTA strike.

Fern Billet, Interim Public Affairs Officer, said, “We’ve been following our schedules very regularly and we have noticed that we have seen a larger increase in our cancellation rate and no-show rate; but we are preparing for when the strike is over and how we are going to bring in all of our patient so they can be seen.”

Billet told PHL17 Morning News, “We have been monitoring very carefully – especially patients who are in critical needs, for example dialysis patients or our oncology patients – we have put the word out in the community to see if there are any community members or volunteers who would perhaps assist or a volunteer with providing transportation for veterans to these critical appointments. If anyone is available to provide rides to veterans during the course of the strike if they could call 215–823–4397.”

If you are unable to keep a scheduled appointment due to transportation issues resulting from the SEPTA strike of buses, trolleys and subways, please call to cancel and reschedule your appointment. We may be able to offer your appointment time to another Veteran.  If you arrive late for your appointment during the strike, due to increased traffic or difficulty getting to the medical center, you will be seen by your provider.

To cancel an appointment, or for assistance rescheduling an appointment, please call either the Audio-Care line at 1-888-338-5525 or the Call Center at 215-823-4014.

Additional information about SEPTA services, including travel tips, and information about which services are operating in the event of a strike, can be found at

For more information, click here.

Friday morning, we spoke with SEPTA employees who were picketing at the Fern Rock Transportation Center.