Crozer Chester Medical Center Introduces Emergency Department Navigation Program

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

THE STAFF OF THE EMERGENCY DEPARTMENT AT CROZER CHESTER MEDICAL CENTER, HAVE NOW EXTENDED EMERGENCY CARE TO INCLUDE AFTER YOU LEAVE THE HOSPITAL.

Dr. Nisbet:
'We do a very good job...how successful follow up is'

SO THEY INTRODUCED THE EMERGENCY DEPARTMENT NAVIGATOR PROGRAM

Catherine Ray:
'It`s a terrific ...applying for that'

PERHAPS THE MOST IMPORTANT ASPECT OF THE ED NAVIGATOR`S JOB, IS TO MAKE SURE THE PATIENTS 'KEEPS' ALL OF THEIR DOCTORS APPOINTMENTS.

Catherine Ray:
'Once I schedule these appointments...follow up with the patient.'

Dr. Nisbet:
'This is good...for the medical system'

AND DOCTOR NISBET SAYS THE FOLLOW UP HAPPENS PRETTY QUICKLY

Dr. Nisbet:
'Most of the time...appreciate it'